The latest updates on AC Boost and the coronavirus

We at Hello Housing are doing all we can to to be proactive in preventing the spread of the coronavirus, while remaining steadfast in our commitment to support our AC Boost applicants, homebuyers and homeowners.

 

As of March 16th, Hello Housing staff are working remotely. We are not able to support drop-ins or in-person pre-closing meetings at our 1970 Broadway location until public health officials advise otherwise. However, as always, please contact us and a member of our staff will get back to you as soon as possible. Please note that due to school and childcare closures, our response to non-urgent inquiries may be somewhat delayed. Thank you for your understanding.

 

Are you delivering a paper AC Boost Application?

 

Because our physical offices are now closed, AC Boost documents must either be submitted through the AC Boost Web Portal or be mailed to our P.O. Box. Our mailing address is:

 

Hello Housing

PO Box 423690
San Francisco, CA 94142

Are you currently shopping for a home?

Check out the California Association of Realtors' Guidelines for Real Estate Best Practices During COVID-19

 

Are you currently in contract for a home?

You should be receiving an email with information about conducting your pre-closing meeting with a Hello Housing staff member using Zoom, an free online video conferencing tool, or by phone. As of today, County staff remain available to sign and notarize the necessary loan documents.

Stay healthy!

 

The Hello Housing Team

© 2019 Hello Housing

1970 Broadway, First Floor, Oakland, CA 94612

Tel (510) 500-8840 TTY (510) 433-0165

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